iOS · Android

Player app: sign up, check in, get called

Your guests sign up, check in and are called to the table. The app is part of the platform and runs in ten languages.

How it works

How guests use the app

  1. 1. Choose a casino

    Guests find your casino, save it as a favourite and see the games agenda.

  2. 2. Sign up

    They sign up for a game alone or as a group and see their status.

  3. 3. Check in

    On site they scan the QR code at the entrance or in the poker room.

  4. 4. Get called

    The table call arrives by push: accept, decline or ask for five minutes.

Settings

What your casino decides

You set per casino which tabs your guests see and which information the app shows.

  • Tabs of the app

    Switch tables, games, posts and jackpots on or off individually and set their order and label.

  • Posts in ten languages

    Publish notices, for example about changed opening hours, in up to ten languages.

  • Limits as information

    Blinds and buy-in range of each game are shown in the app, released jackpot amounts too if you wish.

  • Minimum age

    Accounts require a minimum age of 18, and the app checks a higher minimum age of your casino on every sign-up.

  • Notifications

    Table calls, table changes and game starts arrive by push, marketing messages only with consent and off by default.

  • Support by Fortuna

    Guests send questions about the app as support tickets, and the Fortuna team answers them.

In operation

For the floor and guests

For your team

  • Fewer questions

    Position, status and opening hours are in the app instead of on the phone.

  • The answer at the table

    The floorman sees in the table view whether a guest accepts, declines or needs five minutes.

  • No app questions for your staff

    The Fortuna team answers support tickets from the app.

For your guests

  • One account for all casinos

    With one account guests use every casino on Fortuna and save their favourites.

  • Player protection built in

    Self-exclusion for one casino or all, temporary or permanent, plus helplines from six countries.

  • iOS and Android

    The app is available on the App Store and Google Play.

FAQ

Questions and answers

Which languages does the app support?

Ten languages: German, English, French, Spanish, Italian, Dutch, Arabic, Turkish, Portuguese and Polish. The app follows the device language, and guests can change it in the settings.

Do players receive marketing by push?

Only if they agree. Marketing notifications are off by default. Notifications about table calls and their own games are separate from them. Guests can change this setting in the app at any time.

Can you play in the app?

No. No gambling takes place in the Fortuna app: no real money, no stakes, no payouts. Fortuna only organises registration, check-in and seating; play happens exclusively on site at the casino. Blinds, buy-ins and jackpot amounts are information only, and play happens at the table in the casino.

What information does the app show about the casino?

Opening hours, the games agenda with blinds and buy-in range, the casino’s posts and, if you use the module, the released jackpot amounts. You decide which tabs your guests see and in which order.

See Fortuna in your poker room

We show you the apps in a demo. The Fortuna team takes care of the set-up.