Player app · Dashboard

Table reservations and pre-registration for cash games

Players reserve their seat in planned sessions, alone or as a group. You know before the evening how many guests to expect.

How it works

How pre-registration works

  1. 1. Choose a game

    The player opens your casino in the app and picks a session from the games agenda.

  2. 2. Sign up

    They sign up alone or as a group, and your casino’s minimum age is checked.

  3. 3. Follow the status

    The app shows whether they are pre-registered or on the waitlist, and in which position.

  4. 4. Check in or cancel

    On site they check in with the QR code, and if plans change they cancel in the app.

Settings

Rules per game type

You decide per game type how many sign-ups are possible and when registration opens and closes.

Sample data, labels as in the Fortuna admin.
  • Maximum pre-registrations

    When the number is reached, registration closes automatically, without a value it is unlimited.

  • Registration opening

    Registration opens 1 to 720 hours before the session starts, to the minute.

  • Registration closing

    At the start time, once the game runs at a table, or not at all, so guests can join a running game.

  • Spots display

    Open seats, the number of registrations or no seat information, depending on what your guests should see.

  • Waitlist

    One switch decides whether registrations get a visible position or count as pre-registrations.

  • Check-in required

    If you want, only players who have checked in on site with the QR code can sign up.

In operation

For the floor and guests

For your team

  • A predictable evening

    Registrations per session show early how many tables and staff you need.

  • Manage reservations

    Staff filter by period, check-in and player type and cancel with a reason, the player is notified.

  • No-shows and history

    Players who do not show up are marked as no-show, the history lists every registration with its status.

For your guests

  • A seat before the trip

    Guests sign up before they leave and see whether seats are still open.

  • Sign up together

    Guests who bring company register the whole group in one step.

  • Cancel themselves

    If plans change, guests withdraw their registration in the app, and the seat becomes free again.

FAQ

Questions and answers

How does group registration work?

One player signs up together with their company for a session. On the waitlist, the group appears as one entry with the number of additional players. The floorman sees at a glance how many seats it needs.

What happens when the maximum number of pre-registrations is reached?

Fortuna then accepts no further sign-ups and closes registration automatically. If you leave the field empty, the number of pre-registrations is unlimited.

Is the minimum age checked on every sign-up?

Yes. An account requires a minimum age of 18. If your casino’s minimum age is higher, for example 21, Fortuna checks it again on every sign-up. An active self-exclusion for your casino also blocks the sign-up.

Can players cancel their registration themselves?

Yes, at any time in the app. The seat becomes free and the waitlist moves up. If staff cancel a registration, they give a reason and the player receives a notification.

See Fortuna in your poker room

We show you the apps in a demo. The Fortuna team takes care of the set-up.